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Debugging Tools for Windows (WinDbg, KD, CDB, NTSD) - Windows drivers | Microsoft Docs - DescriptionDebugging Tools for Windows (WinDbg, KD, CDB, NTSD) - Windows drivers | Microsoft Docs.Download Debugging Tools for Windows - WinDbg - Windows drivers | Microsoft Docs
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How to use Microsoft ADPlus to capture hang and crash logs for EFT Server.What is ADPlus and where can it be found? - Progress Community
In order for support to properly determine root cause of a crash or hang of EFT Server, the client must be able to provide a crash dump or a hang dump. This article describes the following procedures:. Logging off will kill the ADPlus application. This can run while the server is locked, but user must NOT log off while using this. You will also need to disable any automatic restarting of the EFT service to ensure that the dump files can be collected properly.
If you are investigating a hang, then the adplus. Create and adplus. It will run then close itself out when finished. If you are dealing with a crash, then you can simply start the batch file, it will stay running. Do not log out of the system, as the user must remain logged in. Once you have collected the hang dump or crash dump file, create a Support case and the Globalscape Support team will provide a drop off location for you to upload your files to along with any other necessary documentation.
All rights reserved. Privacy Policy. Online Help. This article describes the following procedures: How to use Microsoft ADPlus to capture hang and crash logs. Create and submit a case to support. Confirm if you are experiencing a Hang or a Crash A Hang is when the process cftpstes.
A Crash is when the process cftpstes. For an Application Crash If you are dealing with a crash, then you can simply start the batch file, it will stay running. Submit a Ticket to Support Once you have collected the hang dump or crash dump file, create a Support case and the Globalscape Support team will provide a drop off location for you to upload your files to along with any other necessary documentation.
Share Article. On a scale of , please rate the helpfulness of this article 1 2 3 4 5. Not Helpful. Very Helpful. Optionally provide additional feedback to help us improve this article Thank you for your feedback! Comments require login or registration. Last Modified: 4 Years Ago. Last Modified By: kmarsh. Print Article. Export As PDF. Also In This Category. ADPlus capture crash hang logs submit ticket support request support ticket.
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